A tenderer is entitled to ask for the reasons why their quotation or tender was unsuccessful. All feedback is documented for audit purposes by the Procurement Officer and will be based on the objective criteria that was used to evaluate the quotation or tender.
Debriefing should provide tenderers with positive, constructive feedback to help improve their performance for future bids. It can also provide an opportunity for tenderers to suggest improvements to the procurement officers procurement processes.
Different rules apply, depending on the value of the contract.
For contracts worth at least the higher value regulated procurement threshold:
Tenderers eliminated at the selection stage:
For goods and services contracts worth at least £50k excluding VAT but less than the higher value regulated procurement threshold:
All tenderers must receive notification, as soon as reasonably practicable, after the decision to award a contract, containing:
If tenderers make a written request within 30 days of receiving that notification, it must, within the next 30 days, receive a summary of the reasons why it was unsuccessful and the characteristics and relative advantages of the successful tender.